Boots Opticians Manchester - Market Street

Boots Opticians Manchester - Market Street 2020-08-10 Person 4 5 0

Went in to market St branch today with my mum Sophie who was helping us chose frames was friendly patient polite and extremely understanding and although we did not find a frame today Sophie was all the above and more

Boots Opticians Manchester - Market Street 2019-08-02 Person 1 5 0

Most of this is not relevant to me. I have always found the opticians very professional and helpful but you administration this morning was appalling. I arrived at ten to be told that no optometrists had turned up and my appointment was cancelled. There was a problem with the phones so it was not possible for me to be informed.This is not the first time this has happened. You need to improve your communication systems and maybe employ more optometrist. The staff I dealt with were courteous but had been put in an impossible position

Boots Opticians Manchester - Market Street 2019-04-11 Person 4 5 0

Really great experience at Boots Manchester Market St opticians. My frames broke due to a manufacturing error and straight away I received amazing customer service from Chris and Franc who sorted everything for me. Really good communication, kept me updated at all stages. The team here are great. Thank you! I highly recommend.

Boots Opticians Manchester - Market Street 2019-04-03 Person 5 5 0

Great experience at Boots Opticians Market Street today. Minimal waiting time, efficient process, Toni the optician was great, as was the man on the front desk who adjusted my glasses for me.

Boots Opticians Manchester - Market Street 2019-03-19 Person 1 5 0

Were do I start, rangfor a full day on and off for appointment market st Manchester just rings out in the end I dont live local so got a train the next day to make appointment . Went waited 5 mins at desk for receptionist told to sit down 20 mins later I was called in but my husband who also had an appointment was still sat there 30 mins later we had a drs appointment and couldn’t wait any longer spoke to a lady and told her she said have you not been told over20 mins running late and two more people before us. Nobody told us anything . Made an appointment for following sat but when we arrived home couldn’t make it so spent another morning on two phones to get through no answer rang customer services head office who made an appointment for us but that was hard work as well was booking us In For Sunday looking at wrong month omg why do we bother N I can’t really answer the question about the optometrist as didn’t get that far